If you just found hail damage on your car
Hail damage looks alarming, but the vehicle underneath is fine. The dents are cosmetic, the paint is almost certainly intact, and nothing about the car's safety has changed. You have time to make a careful decision — not a panicked one.
Start with photos. Walk around the car and shoot the hood, roof, trunk, and both sides. If you are in a covered garage or the light is flat, hold your phone's flashlight at a low angle across the panel and the dents will pop. These photos are for your reference and for the first insurer call, and they do not need to be beautiful.
A body shop and a paintless dent repair shop are not the same thing. Body shops sand, fill, and repaint — which adds a repaint entry to your CARFAX and reduces resale value. Paintless dent repair works the metal from behind, preserving the factory finish entirely. For hail damage, paintless dent repair is the right approach in the vast majority of cases, and it is the only service we offer.
Talk to us before you talk to your insurance company. We will tell you whether filing makes sense based on your deductible and the damage level, give you the exact script for the carrier call, and coordinate every step of the repair after that. The inspection is free whether you are in Waldo or the Northland, the advice is direct, and we will tell you "this is not worth filing" if that is the honest answer.
Read the complete guide: What to do after hail hits your car →