If you just found hail damage on your car
Hail damage does not get worse over time, so take a breath. Your car is safe to drive — the dents are cosmetic, not structural. You have time to handle this the right way instead of the fast way. But there are a few things worth doing in the next day or two that will make your insurance claim go smoothly.
Start with photos while the damage is fresh. Walk around the car and shoot the hood, roof, trunk, and both sides. Use your phone's flashlight held at a low angle — the same principle our LED line boards use. If your car was parked at a CityCenter garage, a driveway near Prairie Star Parkway, or an open lot off I-435, mention that when you call us. Where the car was parked helps us estimate severity before we even see it.
Paintless dent repair is the industry standard for hail, and it is not a shortcut. Paintless dent repair preserves your factory paint, avoids body filler entirely, and keeps your CARFAX clean. A body shop approach — sand, fill, repaint — leaves a permanent record that shows up on vehicle history reports and reduces trade-in value. For hail specifically, paintless dent repair produces a better result in less time.
Talk to us before you talk to your insurer. We'll look at your photos, tell you whether filing makes sense based on your deductible, and give you a word-for-word script to read when you call Farmers, State Farm, or whichever carrier you have. The inspection is free, the advice is honest, and there is zero pressure to commit to anything.
Read the complete guide: What to do after hail hits your car →